------ 1 ------ - TOM 4 STUMPS - CUSTOMER SERVICE REVIEWS -
Brett T.
Mountain View, CA.
5 star rating
5/22/2015
Called Tom Monday night, he was there first thing Tuesday morning with an amazing new top-of-the-line $20,000 stump grinder, and he did a fantastic job. I was adamant about making sure we got all the deep roots around the stump and he spent about 4 hours on one stump making sure we got it all. Cleaned up nicely, was reasonably priced. I can't say enough good things about Tom's service.
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Jason P.
San Jose, CA.
5 star rating
9/14/2015
Excellent service, punctual, reasonable prices !
Thanks Tom !!!
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Maureen R.
Los Altos, CA.
5 star rating
10/24/2015
Tom was very informative & helpful when I Called to inquire about root removal from my patio. He spent a lot of time explaining the ramifications of root growth & the importance of getting my HOA involved in the process. He was also available 7 days a week to answer questions. The other tree/stump services are not that readily available.
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Mr. S.
San Carlos, CA.
5 star rating
10/28/2015
I had two stumps that I needed removed, and I needed them removed soon as they were holding up some other projects that I needed to do. A lack of planning on my part doesn't constitute an emergency on anyone else's part, but Tom was nice enough to adjust his schedule to accommodate me. I emailed him a couple of photos of the stumps, he gave me a range in pricing that he estimated it would fall into. He arrived on time, took a look at the stumps and confirmed the pricing estimate. He has a beast of a grinder, a really nice piece of equipment ! He manhandled the two stumps, he was very careful to do everything safely and as cleanly as possible (stump grinding is a messy job, chips go everywhere.) Ultimately the price was at the very low end of his estimate and I couldn't be happier with the result. Tom is a very nice guy, very professional and friendly and hard working. Generally I'm hesitant to let people onto my property to do work and I like to keep an eye on people, but I didn't feel any need whatsoever to keep an eye on him. I highly recommend Tom for any stump grinding you need done !
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VAL
Los Gatos, CA
5.Star Rating
10/30/2015
I had a old stump removed. Tom promptly called me back and came out to look at the job site. The Stump Grinding machine he used appeared to be new and was in great condition. Tom was punctual, knowledgeable and we were vary satisfied with the results. We would highly recommend Tom for your Stump Grinding work
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Tom Hatcher
San Jose, CA
5 Star Rating
11/5/2015
Tom is very conscientious, prompt and hard working. He did everything he said he would, did a great job and did it for a very reasonable price.
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Teresa L.
San Jose, CA
5 star rating
11/7/2015
I called Tom4stumps and was pleasantly surprised that he responded quickly and was very knowledgeable and came out right away to quote my job. He wanted me to know the process of what he was going to do and then quoted the job. His prices were reasonable and he was able to start work in 2 days. He cleaned up afterwards and I'm very happy with the results.
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Chris N.
San Jose, CA
5 star rating
11/18/2015
Perfect service. He said exactly what he would do, how much he would do it for, and when he would do it. Showed up exactly on time and did a great job for a super price. Wish there were more people like this to buy services from.
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Richard B.
San Juan Bautista, CA
5 star rating
1/4/2016
Excellent service, polite and knows his business. I am happy to give him the highest recommendation for his tree stump grinding service and would certainly use him again should the need arise.
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Mark G.
San Jose, CA
5 star rating
1/14/2016
Tom did an excellent job for a reasonable price. Stump and roots ground out, work area cleaned up after work. Always friendly and polite. Thank you Tom.
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Barry T.
San Jose, CA.
5 star rating
2/24/2016
Tom is very responsive and was able to eliminate a row of hedge stumps, 40+ years old, in no time at all. The price was very reasonable.
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Dwight U.
Los Altos Hills, CA
5 star rating
3/2/2016
I had Tom out today to wrestle with an old multi trunk oak. He had trouble getting good traction on the hillside with the machine, but he worked diligently and figured it out. He was punctual,the price was great.I will definitely use him again.
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George C.
Campbell, CA
5 star rating
3/7/2016
Tom did a thorough job removing a large tree stump in my backyard. It had taken some time, but he was very professional and persistent. Finally, the tree stump was removed and a job well done ! I highly recommend Tom.
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Chris K.
San Jose, CA
5 star rating
3/15/2016
Tom came out to my home and handled a big project that other stump removal people wouldn't take on. Tom 4 Stumps is an exceptional company, they are quick economical, and personal! I would highly recommend his services to anyone in need of stump removal !
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Katrina S.
San Jose, CA
5 star rating
3/23/2016
Tom4Stumps
This man, came and did a terrific job grinding down a tree stump.He is a terrific Professional, with a high level of energy plus commitment to doing a great job! He is personal & above all timely and affordable.
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Kevin C.
Morgan Hill, CA.
5 star rating
4/6/2016
Called Tom for a quote. Came out the next day promptly. Very honest and reasonable. He did the work as stated and was pleased to come home with no stumps in my yard. More importantly he cleaned up after himself. Great job!
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Steve R.
San Jose, CA.
5 star rating
4/28/2016
Tom does a thorough job at removing roots and stumps. Most importantly he is courteous, and maintains communication with his customer. He gets back to you ASAP and is very punctual -- unlike many of his contemporaries. His prices are very reasonable! I will be using Tom for another project in the very near future.
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Ray F.
Palo Alto, CA
5 star rating
4/30/2016
Tom came to my place to remove a big tree stump on very short notice and did a great job. He's polite and a hardworking professional. I'm more than satisfied with his work and fee.
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MacKenzie G.
Hayward, CA.
5 star rating
5/18/2016
We had a 10" stump that needed to be removed quickly because of a new fence being installed. Called Tom late at night, and surprisingly he answered. We discussed the project, and although he had a wait list ahead of us, he squeezed us in 2 days later!
Tom was professional, great to talk to, informative, and got the job done without leaving a nasty mess. Very pleased with his services!
We had contacted other businesses who were nowhere near as kind as Tom, and wanted to charge us about $150 more than what Tom quoted.
If you need a stump removed, Call Tom!
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Craig S.
San Jose, CA.
5 star rating
5/20/2016
Tom showed up right on time, did a great job, cleaned up and finished ahead of his time estimate. His price was fair and since he finished early, he gave me a break on the price.
Good Job, I'd definitely call him again.
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Kirk J.
San Jose, CA.
5 star rating
5/25/2016
Tom was very reasonably priced, was punctual, friendly, and a true professional. Tom explains in detail what he will do, takes safety seriously and is diligent in leaving a clean work area when the job is completed. When Tom arrived I asked if he could dig two holes with his grinder so I could plant two small trees. He did it gladly and didn't charge for the additional work because he completed the entire job within his estimated time frame. I would definitely recommend Tom4Stumps for any tree removal and stump grinding needs.
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Gilbert N.
Union City, CA
5 star rating
5/28/2016
Tom responded quickly for a quote. He came out, cut the stump flush with the ground to have a minimal amount of chippings after grinding it. Quick job, clean work and reasonably priced. Very happy with the work.
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Nick B.
San Jose, CA
5 star rating
6/14/2016
I hired Tom to remove four stumps, one of which was large and was very hard wood. A day later all four were gone, turned to saw dust, and he even finished cutting the largest stump into 12" pieces ready for splitting. He did a great job and I'd definitely hire him again.
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Matt G.
Santa Clara County, CA
5 star rating
7/2/2016
Tom is the MAN! I called him Friday afternoon (after 6pm!) and surprisingly, he answered. Super pleasant, asked me a few questions and gave me a ballpark price on the phone. Next, I was thinking maybe we could schedule sometime in the next week or so, but it turned out he was available the next day! (which happens to be the Saturday of the 4th of July weekend- aren't most people closed? not Tom!) I was stoked to have him out the next day, so we set a time..the following day, he arrived a few hours Early! woohoo! The price was exactly what I had expected, in fact I think it should have been a little higher due to my misleading description of the job. (lots more stump was below the shrub that was growing around the stump- but Hey Tom still managed to do the job at the original price!
Responsive, Super, super nice and professional, Reasonably Priced... not sure how it could get better. He even cleaned up for free because technically we were over the hours allotted for the job at the price we agreed on.
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Bob M.
San Jose, CA
5 star rating
7/18/2016
Tom removed several tree stumps from my son's property, which is being sold.
He did an excellent job and I highly recommend him.
He came out to the house and gave us an estimate. He had the lowest estimate from two contractors. He actually found ways for me to reduce the cost of my project.
He performed the work today in a timely fashion for the estimate that he had given.
He cleaned up the area afterwards.
I highly recommend Tom.
He does excellent work for a very fair price.
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Clara C.
Palo Alto, CA
5 star rating
7/20/2016
We had a 36" stump to be removed. Tom returned my call and asked me excellent questions to assess whether he could do the job or not. Based on his questions and what seemed like a reasonable price estimate, I decided to hire him without getting a second quote. When I called him back to tell him that he got the job, he was able to come the same day !
In the end, my husband oversaw the work and he was very impressed. He said that Tom checked with him a few times to ensure that he was grinding the stump as much as we wanted - about 12" below grade. He left the grindings in the hole and cleaned up the job site.
Based on my experience, I highly recommend Tom !
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Bill
Union City, CA
5 star rating
7/27/2016
I found Tom on the internet and liked the fact that he does the work himself and stands by what he has promised to do. I called Tom first and after he asked a set of key questions he was able to give me a very reasonable range for removing my stump. We set a day and time (he showed up on time) and had the work done exactly the way I expected it to be done. If you want quality work, fairly priced, and the work backed up by Tom ? Call (408)807-1500
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Joel G.
Sunnyvale, CA
5 star rating
8/7/2016
Tom was awesome. We needed 4 stumps removed and he drove out within the hour to give an estimate. He explained his process and told us upfront how much the work would cost. Through no fault of Tom's, my wife and I later realized that an earlier stump removal specialist hadn't stood us up after all and came over the next morning to do the initial agreed upon job. Even though we didn't work with Tom we would be glad to in the future and refer his services based on his character, knowledge and kindness !
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Ken R.
San Jose, CA
5 star rating
8/17/2016
I found Tom's ad on Craigslist. I was in a bit of a pinch as I needed a row of shrubs and hedges removed so fence contractor could build fence.
Tom responded quickly and even came by in the evening to give me a quote. Tom was super nice and professional and got the job done quickly and lived up to what he said he would be able to do.
Thanks Tom!
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Victoria J.
Sunnyvale, Ca
5 star rating
8/22/2016
Tom is a truly wonderful guy! Very helpful, excellent communication, and extremely knowledgeable. He even answered my call on a weekend evening...impressive! We had a stump in our front yard that needed to be ground out. Tom was very courteous, thorough, and cleaned up perfectly. He has top notch machinery that gets the job done perfectly. Overall, he is one of the best I've met. I would definitely use him again and I highly recommend him! Thanks a bunch, Tom!
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Roger S.
San Jose, CA
5 star rating
9/5/2016
We had several stumps to be removed of varying sizes. Tom, very nice man by the way, came out to see the work and gave us a very fair quote. He came out the next day, right on time, and got to work. He is very safety minded, brings out sheets of plywood to protect your surrounding property from debris, and is very good at communicating what is going on. He finished on-time and at the agreed price. We couldn't be happier with his work and highly recommend him.
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Kenny C.
Campbell, CA
5 star rating
9/11/2016
Tom is a fair and honest guy. I discussed my project with Tom, and he worked with me to get everything I needed within my budget. The next day, he completed the work and even threw in a few extras. When the job was complete, we did a walk through. Everything looked beautiful and clean.
I would definitely recommend Tom to all my family and friends. He is professional, knowledgeable and a pleasure to work with!
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Sunil S.
Cupertino, CA
5 star rating
9/12/2016
I needed to remove the stump as the person working on cutting my big tree left it in between due to some weird reasons and I needed to get this work done urgently. Starting from my first call, I had a gut feel that this is the honest guy and would do the work well. Though I ended up paying more than what he estimated originally but I had no regret as the work was done well and at the end Tom explained everything he has done. The work space was left clean.
It was great working with Tom and I would recommend him for anyone looking for the stump removal work.
Thank you Tom.
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D G.
Sunnyvale, CA
5 star rating
9/14/2016
Tom was extremely fair and honest with me regarding the work I needed to get done. We discussed what I wanted done and he gave me a fair price. He even came over on
short notice to take care of the task.
I would definitely recommend Tom (Tom4Stumps) and will call him again for any future stump removal jobs.
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Phil D.
Campbell, CA
5 star rating
9/17/2016
Met Tom as he was loading his equipment on a Sunday and he came out the next day to my house and did the job the others had failed. Tom is a man of his word. Did a great job and cleaned up after he was done. Good man great job.
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Steve R.
San Jose, CA
5 star rating
9/19/2016
I had Tom come out and remove a stump and previously gave him a glowing review.
The second phase of my project was to use his wonderful machine to cut a 3 x 25 foot trench 7 inches deep for a paver sidewalk that was to be installed. Tom came out promptly and cut the trench through a mass of roots remaining from a tree. The result was a simple dirt removal job of loose soil left for me.
Tom's flexibility saved me a great deal of time. Once again I would like to recommend Tom for your stump removal needs and other such tasks.
Thanks Tom,
Steve Rawlinson
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Steve S.
San Jose, CA
5 star rating
11/3/2016
I am very impressed. He took out the 8 Birch tree stumps in my front yard. Tom did an outstanding job.
Tom specializes in removing stumps, and has a powerful 30 horsepower stump grinder.
The stumps are completely gone and soft dirt will be easy to plant. He actually did more than we agreed upon.
Tom has unusually strong communications skills. He completely addressed all potential concerns without prompting. He has A+ customer service skills
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Shawn S.
San Jose, CA.
5 star rating
11/7/2016
If you need a stump grinding service in the San Jose area, call Tom! Here was my experience:
* Super responsive. (called back within 30 mins, scheduled the work within a few days, showed up on time)
* Very knowledgeable and thoughtful about the work to be done.
* Did an excellent job and was very considerate of my property.
* Fair pricing, no surprises. (price was actually a little lower than his verbal quote)
I wish all my contractor experiences were like Tom.
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renee j.
San Jose, CA.
5 star rating
11/16/2016
Yes, if you need stump grinding services, Tom's the person to hire! Tom called back quickly after I left my message, his quote on the phone was right on. The setup and cleanup were spotless, (I had expected sawdust everywhere, but not the case: Tom puts up shielding and contains the sawdust). In our walk-through afterward, he was upfront about the hose mark on the gate and the house (we have a narrow side yard -- It's amazing how he maneuvered that 1500 lb machine!). Those were easy cleanups. Excellent job! I would recommend Tom's work, no hesitation. Thank you, Tom!
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Roger K.
Saratoga, CA.
5 star rating
11/28/2016
Tom was great. He was very responsive and efficient and charged less than the price he initially quoted! I will definitely use this service again.
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Gerry K.
Mountain View, CA
5 star rating
1/7/2017
When I first called Tom, he was very personable and responsive. He followed through as he said he would with great communication. It is just nice to work with an owner / operator. Clearly he has a vested interest in his business and it shows in his customer service. The work was done as agreed for a fair price. I would not hesitate in recommending him.
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Shelly D.
San Jose, CA
5 star rating
1/17/2017
Highly recommend Tom for stump removal. Very professional and clean work. Owner/operator of business. Great to work with!
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Karen H.
Gilroy, CA
5 star rating
1/31/2017
Tom got back to us right away, came out the next day (to Gilroy) and got the job done at a fair price. He was very concerned with safety and cleanup. We would definitely recommend Tom to anyone in the greater San Jose area.
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Kurt H.
Mountain View, CA
5 star rating
2/6/2017
Called Tom this morning and he came out and finished the job this afternoon! Professional, prompt, and very affordable. He was also able to help take down a couple of small trees. Awesome job. Highly recommended.
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Anita S.
Fremont, CA
5 star rating
3/2/2017
Excellent service performed by Tom for stump grinding needed in our side yard. He is professional at work and super friendly person.Great service and I would definitely recommend him.
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Lina C.
San Jose, CA
5 star rating
3/9/2017
Overall: Great
I would definitely call Tom again for any of our stump removal needs.
Communication: Great
Tom was able to give us a rough estimate over the phone and schedule us in promptly at a convenient time for us. The day of, Tom was very patient with all of my questions before and after the work was done.
Price: Great
Tom's rough estimate was lower than other stump removal providers that I called. He finished all of the work quicker than expected, so we were given the lower end price of the estimate, which was wonderful.
Service: Great
The work was satisfactory, Tom cleaned up thoroughly after, and he was very friendly.
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Jim R.
San Jose, CA
5 star rating
3/11/2017
Tom's such a pleasant guy to work with. He did a great job removing our stump at a reasonable price. Kept everything contained so clean up was easy, and provided some advice on replanting in that area. I highly recommend his work.
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Ryan M.
San Jose, CA
5 Star rating
3/19/2017
We needed to have 3 stumps removed from our property in Sept '16, my wife called around and found Tom at Tom 4 Stump. She set up an appointment that fell on a day I was working from home.
Tom arrived on time, was very polite and courteous from the start. He took a look at the stumps (2 in the front and one in the backyard). Once he analyzed the situation, he got right to work. This was a good sized job, with some large roots and it took Tom a couple of hours.
Fast forward 6 months and we needed another stump removal, we knew who to call. The very next day, Tom comes out - just as friendly as I remember, some handy machine maneuvering and Tom got to work. He even filled the fresh hole in and gave the patio a quick blow down to make it looked good.
We have been extremely happy with Toms work both instances and would recommend him to anyone needing a stump removal job done.
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Frank H.
Menlo Park, CA.
5 star rating
3/29/2017
Tom was easy to work with, did a good job, and was significantly less expensive than other providers I received quotes from. When on site, he was careful and respectful of our property - particularly, the extensive new landscaping that we had recently put in.
I would use Tom again.
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Elizabeth H.
Santa Clara, CA
5 star rating
4/2/2017
For 2 years I had a 14" diameter stump in my front yard, which my HOA had no intention of removing. One tree cutter that came out refused to quote the job because the stump was in a raised planter about 4' high and the work space was really tight. I finally decided I had to get rid of that stump, so I called Tom. I still can't believe what how quickly (under an hour), QUIETLY and economically Tom did the job. He is very responsive, was great on clean up, and made a recommendation that I had not thought of related to planting a replacement tree. I wish I had called Tom 2 years ago - I highly recommend him.
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Dave M.
Campbell, CA
5 star rating
4/6/2017
Tom was great. I had some big stumps that I needed a pro to come get out for me to get ready for a fence. Tom was very responsive, came out very promptly, and gave me a few options. We scheduled to do the job, and then he called and said he could actually do it earlier if I wanted. So, we did that. Not only did he come out on time and do the job very nicely, but told me that he finished faster than he thought so charged me less than the original quote!
If you have stumps, call Tom!
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Janet U.
Los Altos, CA
5 star rating
4/12/2017
Tom removed a dying apricot tree including the stump and roots from my front yard. He gave me a reasonable quote and did a great job. I would use Tom again.
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Neil C.
Los Gatos, CA
5 star rating
4/17/2017
Just had Tom out today to remove a three trunk stump in our front yard. I'm a very particular consumer who values quality work, good business manners and integrity. Tom filled the bill in everyway. I highly recommend "Tom4Stumps" if you're looking for a reputable company that does quality work at a fair price.
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Kevin C.
Gilroy, CA
5 star rating
4/20/2017
Just had Tom out for stump removal. As all have stated in his reviews. He promptly returns his calls, provides excellent feedback/advice, is courteous, prompt, professional, friendly, and provides high quality results at a very reasonable price. I highly recommend him for any of your stump removal needs.
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D. C.
Dublin, Republic of Ireland
5 star rating
5/17/2017
Great service at a reasonable price. Tom knows his stuff, will tell you clearly what's involved, how much time and money it will be and sticks with the plan. We had some big roots to tackle in Sunnyvale. Tom got the job done excellently and is a real nice guy as well. Highly recommend him.
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Mel F.
San Jose, CA
5 star rating
5/23/2017
Tom was great! Super nice and very accommodating. He gave me an estimate Saturday and removed my tree and stump the next day! Great price too :) highly recommend
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William M.
San Jose, CA
5 star rating
5/24/2017
Tom was awesome! I contacted two other services for a call back or estimate and I got zero response. Then I texted Tom with a couple of images of my project and he responded within 30 minutes. Tom did a thorough interview of the project over the phone and by the end of the call I had an estimate and an appointment scheduled. Tom maintained communications with me up to the time of the appointment and even texted with an appointment window as agreed to previously. Tom was wonderful to work with - he clearly has decades of experience performing this work. He completed the project very efficiently with no damage to any number of obstacles along the path from the driveway to the backyard stumps. He tidied-up the chippings after the 5 stumps were removed and charged me in the range quoted. The process was painless and frankly very pleasant. If you want a call back and to work with a delightful person Tom's your guy. Or you can call the others other there and not get a response and get frustrated.
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Krystal R.
Santa Clara, CA
5 star rating
6/28/2017
Tom was so efficient, in the initial response time to the start time and completion. We called 2 days before the heat wave and he was able to get in there and get the roots out so we could hook up our AC unit, us and our pups were happy. We would definitely recommend Tom to anyone looking for stump removal. He was on time, affordable, and extremely personable.
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Eric M.
Cupertino, CA
5 star rating
7/11/2017
Tom responded in less than 20 minutes. Great communications. Always let us know when he was coming and if there were any potential delays.
Did a great job and cleaned up everything when he was done.
Highly recommended.
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Anthony Y.
Hayward, CA
5 star rating
7/15/2017
I needed to remove an old tree stump in my backyard for a future artificial grass installation project. So I found Tom on Yelp with all these 5 star reviews, and he quickly replied back with his minimum charge of $200 to grind the 20"x15" stump 10" below grade. I called him back a week later to set up an appointment, and he was able to perform the job 2 days later. Tom came prepared for the job, and all his equipment is clean and well taken care of. He was cautious not to damage anything else in the backyard and he put up plywood walls around his stump grinding machine to contain the debris spray. Removing the stump was very efficient and quick with his stump grinder. Since it didn't take long to remove and dig out the existing stump, he also helped to chase some of the tree roots and remove them as well. The whole job from setup to cleanup took about an hour. He doesn't dispose of the stump, but once it was all broken up by his machine, it was easy for me to put all the pieces of the old stump in my green waste bin. I highly recommend Tom for any stump removal job.
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Scott S.
Saratoga, CA
5 star rating
7/17/2017
Tom is easy to work with and gets the job done fast. I would definitely recommend him for stump grinding. I was considering renting my own and doing it myself and when I did the math, it was cheaper for me to have Tom do it. He did a great job.
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Dwight U.
Sparks, NV
5 star rating
7/20/2017 Updated review
Tom to the rescue again. Monstrous 4 ft. Redwood Stumps,up against the fence.... nothing left! A pleasure to work with, great price,and unmatched work ethic.
Make Tom4Stumps your first call. I do , and I make my living with it.
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Norm n.
Milpitas, CA
5 star rating
7/31/2017
We contacted Tom to remove two large yucca stumps, the larger being about 60 inches across. We sent some pictures, but Tom wanted to come out and take a look for himself. I contacted a few other companies. A couple didn't respond, and the other was way more expensive. Tom responded rapidly to e-mails or calls. He has a good philosophy of always getting back to people inquiring about using his services. I wish all plumbing, construction, or gardening companies were like that. It shows they want your business.
The work took close to four hours. Tom does not haul the wood away, but cut it into manageable pieces. He blew away the dust from his work. AND he charged less than he said he would. Call Tom for rapid response at a good price!
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Mark N.
San Jose, C
5 star rating
8/5/2017
I contacted 3 companies to grind up several stumps. Tom was the first and only one to respond within an hour. He set up a time that afternoon to discuss the work and price and the estimated cost and time was withn reason. The worked started 2 days later. During the process, Tom kept me informed on what he observed and what he recommended. Needless to say, the job was completed to my satisfaction. Thank you for a great job. If you are looking for a reliable tree stump grinder and a great price, call Tom.
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Ricardo C.
Watsonville, CA
5 star rating
8/12/2017
This guy is an absolute pleasure to work with. He was friendly, courteous, and drove all the way from San Jose to Santa Cruz take out a stump. It's a pleasure to work with people like this.
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Kelly M.
Morgan Hill, CA
5 star rating
8/16/2017
You need stump removals, Tom's your guy, very considerate in keeping the debris down, responsive & on time, great service!
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Rick Z.
San Jose, CA
5 star rating
8/18/2017
Came within an hour of calling. Was very courteous about my concerns about getting this stump out without trashing my pool area. Removed a second tree while there. Prices were very reasonable.
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E. B. Reynolds
San Jose, CA
5 star rating
8/25/2017
Came on time, did very professional work, and thoroughly cleaned up afterward. I highly recommend Tom!
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John B.
San Jose, CA
5 star rating
8/26/2017
After reading reviews online for stump removal I decided on "Tom4Stumps." I took a couple of pictures with my iPhone of the job to be done, and attached them to an email. Within an hour I received a phone call from Tom. We discussed the job, based on my pictures, and arranged to have my stump ground that same day. Four hours later he arrived in a red Ford Ranger identical to the one I gave to my granddaughter. The truck and his equipment were obviously well cared for. He completed the job within an hour as promised. In addition he gave me gardening tips as well as two references for a large tree removal. I appreciated Tom's promptness and professionalism. I am 100% satisfied with the entire experience. I enthusiastically recommend Tom4Stumps for his excellent service at a reasonable price.
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Jeff D.
Foster City, CA
5 star rating
9/5/2017
Tom is a standup guy. He was the quickest among several I had contacted to respond. After discussing my needs he wasn't sure his machinery would be able to handle the job I needed done but recommended another company who could.
I would highly recommended him anytime. He was very friendly and generous of his time, even after he knew that we weren't going to do business. Great guy!
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Angelina L.
San Jose, CA
5 star rating
9/6/2017
Tom did an excellent job on our birch tree stump in our front lawn. Sadly, we lost the majestic tree during the winter storm, and Tom offered his expertise and skills with great results. He was prompt and cleaned up the area. I appreciated his morning text letting me know he was on his way too!
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Rama D.
Fremont, CA
5 star rating
9/11/2017
I had a great experience with Tom and would recommend him without hesitation.
I used Yelp to solicit multiple bids from area providers. Tom was the first to get back to me, and also the most responsive via SMS. In addition, he had the best priced bid and was generally easy to work with on scheduling.
On the day of the job, Tom walked the site. The stump was a bit bigger than I'd measured (fyi: measure the stump at the widest spot) and it was also taller than most. But Tom was able to get it done within his expected time and got it done for the quoted price, which I wasn't expecting due to the size.
He also gave me really good advice on the space on how to best make use of area (it was a large redwood, so we can't really make use of the area directly above the stump).
This was great experience overall. Can't really imagine bet
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Wayne F.
San Jose, CA
5 star rating
10/6/2017
Tom arrived on time and did a great job at a reasonable price. He quickly and completely removed a 22 inch stump from the side of my house and then cleaned everything up. Tom, who is quite personable, explained the entire operation to me before starting. When he finished grinding the stump I mentioned to him that I was having some problems with my chainsaw. Tom offered to take a look at it. Without any additional charge he used his file to sharpened the chain and showed me how to do it next time.. I highly recommend Tom for stump grinding.
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Jing S.
San Jose, CA
5 star rating
10/13/2017
Tom of Tom 4 Stumps is truly a gem! Can't believe I found someone who conducts his business seriously and respects potential clients who call on him for his services. And that, folks, are few and far between even if they have five-star ratings here on Yelp. (Oh don't get me started on those 'rockstar' handymen, 'diva' plumbers and the likes.
Anyway, what I liked about Tom is that (1) he responds quickly to requests. I sent him a text message along with photos of my tree stumps (and no, I didn't give them names okay? I mean, how can I have them removed if I give them names. It's like naming a turkey and then eating it for Thanksgiving...that's just cruel...;-) and after a couple of minutes, he called me back. Talk about not sending a message to the ether, right? I mean, we've all done that, sending a request for quotes/appointments/etc. to a service provider in the hopes that they'll get back to us as soon as they can. We don't really have a guarantee whether they'll respond or not as most providers don't even have a standard reply-back message that says: "We got your request. We'll get back to you at this or that time."
Number 2 of what I liked about Tom is that he asks for details about the stumps. And those details cannot be gleaned from just the photos alone. And so he patiently walked me through what details he needed such as the size of the stump, the distance between the stump from other structures (ie, fences, driveway, retaining wall etc) and whether the area surrounding the stumps is empty or with plants). I'm not a detailed person when it comes to these things but Tom was able to help me out so I could help him out. With that done, he was able to give me a quote over the phone. Now I know every job is different, some may be too big or have too many factors involved so an ocular inspection might be needed, others may just be simple (like mine) and so an over-the-phone conversation with Tom is enough. So bear in mind that my experience with him may not be the same as what you would experience when you contact him.
The third reason is that Tom is very professional in what he does. When I actually met him the next day for the job, he explained what he is going to do, reviews the phone conversation we had, makes sure that he understood what I wanted, goes through his terms and conditions with me even before he started. He also prioritizes safety in his work and lets you know what to do about your pets/children when he's out there working with his big machine. (Note: Keep them all in the house. For your peace of mind and Tom's.) I also appreciate that he keeps the mess of his work to a minimum.
So there you have it. This may be a long-ass review but at least it's not sarcastic and negative (like I usually do here on Yelp). Give Tom4Stumps a call, he responds quickly, his quotes are reasonable and he gets the job done well. Thanks, Tom.
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Lisa S.
San Jose, CA
5 star rating
10/21/2017
Tom gets it done!
Provided clear expectations, pricing, date and time!
A++ stump removal guy. I have recommended him to friends
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Megan S.
Los Gatos, CA.
5 star rating
11/22/201
Tom wasn't able to grind out our stump due to location and grade....But we really appreciated his direct honesty and telling us what would be best for our yard.
That included him refering someone with the proper equipment for our stump removal project.
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Ashok J.
San Jose, CA.
5 star rating
11/28/201
7I saw Tom has great reviews on Yelp so I asked him for a quote to grind a tree stump in my back yard. He responded promptly, explained how he would do the job, and he gave me a very reasonable quote.
We scheduled the work. He was there on time, communicated clearly, brought his heavy duty stump grinder into the backyard and completed the job safely and to my satisfaction.
I can see why he got those great reviews from previous satisfied customers.
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Kit M.
Santa Clara, CA
5 star rating
1/2/2018
Tom 4 Stumps is professional and has that 'old fashioned work ethic' that we believe in but rarely find. We are lucky to have met him.
When visiting, as a house guest, you want to help with the honey do chores. What started as an hour's work in the garden clearing a patch of unknown greenery turned into a labyrinth of root balls.
I'm glad we called Tom. He asked detailed questions on the phone before scheduling the appointment. His schedule was flexible enough to accommodate mine. Tom showed up early, and had even provided a ballpark quote of the potential charge. Tom evaluated the stump issue quickly and provided a long term solution.
I appreciate his willingness to take my budget into account. His explanations proved to me that he takes his work seriously. Thanks Tom.
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Chris S.
Los Gatos, CA.
5 star rating
2/2/2018
Tom was available for me the day after I called him and showed up right on time in the morning. He got the job done quicker than expected and adjusted his original quoted price down as a result.
All in all a great experience !
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Paul N.
San Jose, CA.
5 star rating
2/7/2018
I called to remove the stumps at my house. He came by 2 hours after I called and remove the stumps within an hour. Clean up after he is done. Remove 2 stumps for $200. Very happy with his work. He charge $200 minimum. Thank you Tom.
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John C.
San Jose, CA
5 star rating
2/10/2018
Tom came today to remove a stump only one day after I had contacted him.
He did a great job at a good price. Tom was punctual, as well as friendly and cheerful, and completed the job extremely quickly.
A totally pleasant experience.
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Mt R.
San Jose, CA.
5 star rating
2/11/2018
Tom was prompt, courteous, and got more of my 2 cedar tree stumps out than expected. He showed up on time, setup protective barriers, safety signs, worked diligently, finished quickly and cleaned up afterwards. Excellent experience.
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Mary W.
San Jose, CA.
5 star rating
2/25/2018
Called for a quote on a Sunday - he came that day and did the work! Fast reasonable and has all heavy machinery. Best part was at the end when he was finished ahead of schedule he offered to give me a discount from the original quote.
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Barbara Hourigan
Mountain View, CA.
5 star rating
3/5/2018
Tom, great work grinding the grapefruit tree stump in my yard. I especially appreciated the clean up and neat stack of wood left (at my request).
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Jordan B.
SantaClara, CA.
5 star rating
3/8/2018
Tom came by and removed a nasty stump for me. He was extremely courteous and was able to handle the job within 24 hours of making the appointment. The price was very fair. I will be calling on him for my next stump removal and grinding.
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Allen T.
San Jose, CA.
5 star rating
3/31/18
Tom is a great, friendly, and knowledgeable guy. He gets his stuff done in quick order. Highly recommended!
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Mark H.
Sunnyvale, CA.
5 star rating
3/31/2018
Very easy to get a quote and worked with me seamlessly on scheduling.
He finish quite a bit faster than expected and asked to lower the cost since the job was easier than he expected.
Funny and friendly, thanks for being great !
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Ria V.
Foster City, CA.
5 star rating
4/9/2018
Tom was responsive after a quote request through Yelp. He was available to do the work 2 days after the request for a great price.
While on site he explained the various options and consequences clearly. He also was clear about what he would and wouldn't do. He cleaned up after the job.
Definitely would recommend him when you have tree stump that needs to be removed.
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Robert K.
San Jose, CA.
5 star rating
4/20/2018
Seems so rare that you have great success stories when it comes to home improvement and outside contractors, but alas, there lies one within this review.
Simple as this: Had a stump, wanted it removed. Saw his truck, looked him up on Yelp. Requested a quote and HE RESPONDED INSTANTLY! Said he could come by tomorrow morning. Perfect.
He called me and said I could call or text, so I text to set up a time. HE CAME RIGHT ON TIME.
Gave me a very quick rundown of my issue, what could be done about it, measured for his equipment (note: it's very big), said he could come back after his job later that morning. Great.
He text me and said he was on his way - he got there on time, he worked for an hour to grind the stump to shards (did I mention his equipment is big?) and bam, done.
Tom was very friendly, and very polite. He is a nice guy to talk to, his prices are reasonable (if not better than others), and he is an owner operator with experience.
Honestly, a home owner's dream, and a hard worker and dedicated business owner.
Happy I found him, happy to do business with people like Tom.
Thanks again, Tom!
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jo N.
San Jose, CA.
5 star rating
4/30/2018
Tom is a personable, professional guy. He came the same day and removed a tree and a stump. He cleaned up afterward and was reasonably priced! Highly recommend!
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Nick B.
San Jose, CA.
5 star rating
5/5/2018
A+ for Toms stump removal. He was very friendly easy to work with and responded promptly. He also did a great job at a fair price. 100% would recommend.
Thanks Tom!
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Ian P.
San Jose, CA.
5 star rating
5/11/2018
It doesn't get any better!
Thanks Tom !
Tom removed a couple of tree stumps, one double large thing and a smaller stump. Tom is a s great communicator, arrives when he said and the work went as planned. Plus it was cheaper then quoted. That's never happened before! Thanks Tom for the great work !
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Shrihari K.
Fremont, CA.
4 star rating
6/7/2018
It doesn't get any better!
Thanks Tom !
Tom removed a couple of tree stumps, one double large thing and a smaller stump. Tom is a s great communicator, arrives when he said and the work went as planned. Plus it was cheaper then quoted. That's never happened before! Thanks Tom for the great work !
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Darrell S.
Santa Clara, CA.
5 star rating
6/16/2018
Sent an email from Tom's website, within 10 minutes he called me and we discussed what I needed. We agreed on a quote and he set a time over the phone. Tom was able to make it sooner than expected and after discussing the job, he went to work.
Tom was very clear and up front with what was going to happen and what could happen during the work. He went to it and an hour later he was on his way. I would, without hesitation, recommend him if you need small trees removed or stumps cleared.
Great job Tom and I very much appreciate.
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Bruce R.
Los Gatos, CA.
5 star rating
6/26/2018
Tom arrived on schedule, and got the job done just as promised. His rates are very reasonable, and he's also a very nice guy who seems passionate about grinding stumps. 5-stars for Tom.
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L.H.
San Jose, CA.
5 star rating
7/6/2018
Tom was prompt, professional and reasonably priced. We called and he had an opening in just 2 days. Tom was very knowledgeable about the trees & stumps. He did an amazing job removing 1 large and 3 small stumps. Highly recommend.
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James S.
Los Gatos, CA.
5 star rating
8/3/2018
Thumbs up for sure!
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Shannon R.
San Jose, CA.
5 star rating
8/17/2018
Yelped stump grinding early this morning. When I saw 5 stars and the hours of operation I called at 6:20 a.m. Tom asked a few questions and gave me a bid over the phone. He was able to come out today. He arrived promptly and completed the job in under an hour. He was professional, friendly, and cleaned up the site afterwards. I highly recommend Tom.
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Nic S.
Palo Alto, CA.
5 star rating
8/19/2018
I had a good experience with Tom when I needed a stump removed. He gave me a quote right away, was very flexible with scheduling and came when it was most convenient for me. Every time I wrote to him, he answered messages right away. When he started, he explained in great detail what he was going to do, gave me the chance to ask questions, prepared the place for safety, and removed the stump efficiently and quickly. Would call again next time I have to remove a
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Swati Chopra
San Jose, CA.
5 star rating
8/21/2018
Wish all other sub contractors or service providers were like Tom. Very responsive, very easy to communicate with, super easy going, good work, clean and reasonable.
Thank you Tom!
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Kim V.
Santa Clara, CA.
5 star rating
9/18/2018
After reading so many glowing reviews of Tom4Stumps, I called Tom and asked for a quote to remove a small tree and it's stump near our utility boxes and mailbox. He made an appointment with me and, as can easily happen, was delayed by a few minutes in departing his previous work site. Tom really impressed me with his professionalism by contacting me immediately to let me know that he had been delayed. When he arrived, he explained to me exactly what he could and could not do and what price he would charge for each of the three options he gave me for removing the tree and stump. We agreed upon the service I wanted, and he said that he could do the work right then. He was quick and clean about his work, and he was careful of my utilities and my neighbor's car. I was delighted that I had called upon Tom. He charges very fairly for the work he does, he does that work very quickly and thoroughly, and he is friendly, polite, and personable. He has earned all five of the stars his many reviewers have awarded his business!
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Eric G.
San Jose, CA
5 star rating
9/29/2018
I ran into Tom several years ago at OSH, and got his business card knowing that I would be removing three side yard trees that had succumbed to the drought. I called Tom midweek, and he scheduled me for a Sunday afternoon. It took him an hour to grind down the three stumps, and probably would have been quicker if we didn't enjoy chatting as much as we did. His fee was more than reasonable, and his prompt work has hastened my efforts in rehabbing my side yard.
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M and SG
San Jose, CA.
5 star rating
10/2/2018
Yesterday morning called Tom. Great positive personality. Asked me some logistical questions. Gave me some logistical requests. I gave him basic measurements and described access. He gave me a quote over the phone, with a lower and upper limit based on what the actual conditions were when he arrived. I was good with that allowance. Scheduled to come at 9am today. Called with a 30-minute arrival notification. Arrived on time. Chatted for a bit. Surveyed the work scene. Confirmed briefly what had been agreed to for services. He went to work. He makes it look so easy. When he finished he asked me to take a look for my satisfaction, or questions. He cleaned up. Requested payment of the lower figure. Wrote him a check. And done. Completely satisfied with what turned out to be one of the easiest home improvement calls I've ever made. I will tell you, I didn't call anyone else on Yelp because of how previous reviewers praised Tom for his demeanor and personality. I found him to be positive, caring, conscientious, communicative, and humbly proud of his business. That he proceeds to do a great job is expected and warranted; that such a nice guy comes to do that great job is priceless. I have full confidence in recommending Tom 4 Stumps Removal & Grinding.
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Aileen A.
Union City, CA.
5 star rating
10/14/2018
Tom was the best! We called him on a Saturday night and was expecting to get an answering machine. Pleasantly surprised that he answered. Did everything through technology- sent him pics through text and then we got our quote. We were so pleased that he could take time to do it the next day - a Sunday. Came the next day and took out several stumps and even cut up our branches so we could use them for fire wood. He was fairly priced and overall easy to work with. Overall very knowledgeable and professional. He finished the work so quickly. I highly recommend Tom! Thanks for all your help!
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Ethan D.
Campbell, CA.
5 star rating
10/16/2018
I had a somewhat urgent need to have some tree stumps removed so we could continue with a landscaping project. I pinged several companies via Yelp, and Tom responded quickly (hours). We chatting over the phone, and based on my description and answers to Tom's detailed questions, he was able to give me a rough price range for what to expect.
Getting to this point is always the difficult part. Typically businesses want to schedule an appointment and take a look at your project, which I understand. But, sometimes this just isn't feasible for the customer and we just need to know approximately how big a job is going to be.
Tom was very accommodating, we talked for a good amount of time, and reached and agreement and a time for the project to start.
On the agreed upon time, he texted when he was on his way. When we met up, he walked me through the process in person, and explained the price range I was looking at now that he has seen it in person. It was still right where he was at on the phone as well, with only the possibility of it rising a bit, but it made sense as there were really more stumps than we had thought.
He finished quickly, the price was at the very bottom of his quote range, and the leftover wood chip/dirt piles were not even that large.
He was even flexible to come back the next morning to collect payment as I was not able to make it back in time.
Communication, execution, and price, were all better than expected!
Thanks Tom!!
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Patrick H.
San Carlos, CA.
5 star rating
11/13/2018
We hired Tom to grind out three large (one VERY large) pine tree stumps in our backyard. He was easy to deal with when setting up the job and let me know on the day of the job when he was on his way. When he arrived he thoroughly went over the job with me and answered every question. The job took longer than he anticipated, but he kept a great attitude and was a pleasure to work with. I highly recommend him.
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Sophie W.
Irvine, CA.
5 star rating
11/19/2018
Tom responded to my message very quickly. His price is very good. He is very easy to work with. He did an excellent job. I highly recommend him! He deserves an A+ rating.
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Joey Y.
San Jose, CA
5 star rating
1/15/2019
Tom is a total professional! He was fast in visiting the job site and providing a very reasonable quote. He showed up and completed the work as scheduled. Did a great job! Absolutely a wonderful experience and will refer him to friends and contact him with all my future needs.
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Clara C.
Palo Alto, CA.
5 star rating
1/16/2019
Another five star review for Tom Held! We needed to remove a stump in a parking strip near a telephone pole. We live in Palo Alto, and the city has very stringent requirements about tree removal. Since public works was not able to grind the stump before landscaping was to begin, we filed a ticket with http://www.811express.com/ and once that cleared, we got our tree permit from the city. Tom was able to come out and grind the stump within a day of receiving the permit. This is the second time he has worked for us, and both times we have found him very conscientious and reasonably priced. He is always easy to reach by phone.
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Sujata S.
Sunnyvale, CA.
4 star rating
2/22/2019
Tom was polite, professional, prompt and did a great job. The stump was located in a raised bed next to a fence. He was very clear on what he would be able to do (grind the stump down to 6" only, since the location of the stump wouldn't let him use his large machine) and what he didn't do (he wouldn't haul the debris).
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Saar H.
Fremont, CA.
5 star rating
2/23/2019
Let's see.
I broke my Hi Lift pulling out a stump.
I guess you could say I got "stumped".
Didn't feel like renting a truck so I can rent a trailer
so I can get a stump grinder and a saw and some ear covers
and a babysitter to watch the kids while I do this.
Just too much work for one stump.
I thought of homeadvisor but I work in tech so have no interest in talking to 20 people over the phone.
Researched on Yelp, Tom had excellent reviews, he had the click here to reach out and answered within 20 minutes with a rough number and some questions.
Next day he came in, nice and smooth, did the work professionally using his well tuned tools and voila.
Now I no longer have that nasty stump from that useless tree that just grew leaves and looked dead in winter. I hated that tree.
Thanks Tom.
I wish I had more stumps
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Patrick Y.
Milpitas, CA.
5 star rating
3/3/2019
Tom was a pleasure to work with! I had a big awkward stump that needed removal in my front yard and he removed it very quickly. He's also reasonable priced!
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Chris D.
Santa Clara, CA.
5 star rating
3/27/2019
Good experience start to end. Tom replied promptly to my quote request and arrived as scheduled the next morning. He gave the stump a quick test-kick and ripped it right out of the ground, no machines necessary (I swear it didn't budge for me.) The whole thing took 5 minutes
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Yuko F.
San Jose, CA.
5 star rating
4/4/2019
I needed 5 short palm trees to be removed which grew naturally (no one planted). Tom responded very quickly. He gave the quote from the picture I took and came to work next morning. He's explained well about the work he was going to do and reported to me during the process. I strongly recommend him.
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Karyn G.
San Jose, CA.
5 star rating
4/4/2019
We used Tom for grinding some stumps at an HOA. Tom was great from the first communication. He was quick to respond and got us a quote and then the work done quickly. I definitely recommend his service and will keep him on my list for future stump removal needs.
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Tanya S.
San Jose, CA.
5 star rating
4/18/2019
Tom is very responsive via text or phone call, and is very straightforward about pricing and his process. We had a 10 ft tall palm tree stump that was about 4 ft in diameter and was close to other trees, a fence, and some irrigation, so the job was a tricky one. Tom was very clear about what would be possible given the tree's size and location, as well as the risks to the surrounding plant life. He arrived early and worked NON STOP for 4 hours in order to stick to the timing and pricing he quoted us. Tom is a solid, friendly, salt of the earth guy, and we will definitely use him again!
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Mark R.
San Jose, CA.
5 star rating
5/2/2019
As part of a major yard cleanup we contacted Tom this morning to remove seven small/medium stumps on our property. He responded within minutes to the Yelp inquiry and we met at the location. Tom surveyed the site, discussed options and concerns before we agreed on a price. He returned a couple hours later and quickly went to work. The stumps are now gone and our clean up can proceed thanks to Tom and his machine. Tom delivered on his promise and was a pleasure to work with.
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Sophia R.
San Jose, CA.
5 star rating
5/4/2019
Excellent customer service, quick to reply and accommodate to our schedule. He was very fair, and helpful when answering our questions. Highly recommend!
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Jasmine L.
San Jose, CA.
5 star rating
5/4/2019
Great experience! Tom responded extremely fast and came out the same day to give a quote. He returned the next day and removed a monster tree stump in our back yard. Thanks Tom
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Michelle D.
San Jose, CA.
5 star rating
5/4/2019
Tom took out 8 tree roots at my place. He was quick, professional, and detail oriented. He gave step by step explanation on what he will be performing and the likelihood of it growing back. I would recommend him to anyone that needs help with stump removal. He even pulled one tree root out with his hand at our initial meet up. Right then and there I knew i had to hire him.
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Josh B.
San Jose, CA.
5 star rating
5/5/2019
This is a few months late (Sorry Tom!), but Tom was great, fast, easy to work with, and was able to accommodate the unusual and tricky situation around the stumps we needed taken out. We had one near some utility boxes, and he was able to take care of it safely, calling to get depth confirmation before digging. If we had more stumps, I'd call him back, but he already got rid of them all! Fast and affordable, and makes it an easier experience with his personality.
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Jon S.
San Jose, CA.
5 star rating
5/13/2019
What a great find! Came over on a Saturday morning right when he said he would be there. Gave us a very fair estimate. Explained what was up with our stump and what he was going to do. He came the following Monday morning again right on time and got his rig unloaded and got to work. He knocked politely on the door to show me what he found as he was grinding which was pretty much exactly what he had described. Cleaned up everything. AND he is a super friendly guy! Definitely will be recommending him to family and friends.
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Mr. B.
San Jose, CA.
5 star rating
6/1/2019
Tom is awesome. He responded within minutes to my online quote request. He showed up as promised and on time . He does really good work and efficiently completes the job. Tom is friendly and explains the process as well. I highly recommend him to anyone.
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Larry K.
San Jose, CA.
5 star rating
6/17/2019
I love it when I find service providers like Tom. Straightforward explanation, quote and results just like he promised. What more can I say? I live in Willow Glen and I needed a tree removed from my backyard on short notice. I called Tom and scheduled an appointment for the next day. He came out at the appointed time and finished a few hours later, exactly as he promised. Unlike a number of tree guys that I've hired over the years, Tom took care to keep my backyard neat and tidy as he worked. At the conclusion of the job, despite the heat of the day, he neatly stacked up the cut-up tree and branches next to the curb for removal by San Jose Green services the next day. Superb service and great value! If you need a tree removed, he should be at the top of your list!
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Mitch C.
San Jose, CA.
5 star rating
6/22/2019
Tom was very communicative and efficient. He explained the process and had the stumps removed quicker than expected. Leftover was some mulch for our new plants! We'd definitely hire him again.
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Todd H.
San Jose, CA.
5 star rating
6/29/2019
Tom was easy to schedule and provided a clear estimate over the phone. He was thoughtful in his planning making sure his equipment would fit through my gate. During the removal he was careful and took his time to do the job right. Appreciate the work and his approach to the job. He is a true professional.
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Noah M.
Menlo Park, CA.
5 star rating
7/22/2019
Tom is incredibly reliable and punctual. He works safely and is a true professional. We've worked with him several times and are always satisfied with the work and his pricing.
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Y.L.
San Jose, CA.
5 star rating
7/27/2019
We had a great experience working with Tom. We called him on a Sunday for estimate on several tree stumps that needed to be obliterated and he showed up that same day. He was enthusiastic, professional and kept us well informed. He lets you know what he is going to do, what he cannot do and what may happen. No surprises here with Tom. All in all, if you are looking for someone who does great work and is reliable, then Tom is your guy!
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Ray Y.
San Mateo, CA.
5 star rating
7/27/2019
We had 3 old stumps in our backyard which needed to be ground down, and Tom took care of all 3 in short order. He was easy to plan & communicate with (very quick to respond), on time & professional. Thanks for your help Tom!
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Angelina L.
San Jose, CA.
5 star rating
8/08/2019
Tom did an excellent job on our birch tree stump, in our front lawn. Sadly, we lost the majestic tree during the winter storm, and Tom offered his expertise and skills with great results. He was prompt and cleaned up the area. I appreciated his morning text, letting me know he was on his way too! Fast forward to 2019 where another birch tree fell during the rainy season and sadly, I had the remaining lone tree cut down as well. I called Tom back to grind down the stumps in prep of resurrecting my lawn. He came prepared, showed up on time and quickly got to work. He kept the remaining area clean and did a terrific job. Tom is very knowledgeable and offered sound advice. If you are in need of stump removal, I highly recommend Tom!
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Sean S.
Redwood City, CA.
5 star rating
11/4/2019
We needed to remove a large pine tree stump on short notice as it was getting in the way of a larger landscaping project - and Tom responded to my inquiry and fit us in within 24 hours of our request where he worked into his Saturday evening. Tom's responsiveness, professionalism and great sense of humor was appreciated and he met our project timeline, budget and quality expectations. I certainly recommend Tom this type of project.
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Elizabeth C.
Redwood City, CA.
5 star rating
11/11/2019
Tom answered my call directly and we made an appointment for an estimate the next day. He showed up on time and volunteered same day service. While I didn't get several quotes, the pricing seemed reasonable for removing half a dozen stumps. He was very professional (explaining the process as he went along) and friendly (even engaging my 6 year old in the process.)
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Banks J.
San Jose, CA.
5 star rating
5/1/2020
Awesome service! Super friendly Guy! He even showed me how I could save on the service. Tom does excellent work and is very fun and personable! I highly recommend his services!! 10 stars!
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Jim K.
San Jose, CA.
5 star rating
5/10/2020
Tom did a great job with the stump I had. He was very professional with explaining the job he was to do. Also the price was very reasonable. Thank You!!
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Noah M.
Menlo Park, CA.
5 star rating
5/20/2020
Tom is incredibly reliable and punctual. He works safely and is a true professional. We've worked with him several times and are always satisfied with the work and his pricing.
Update: He's fast and efficient. He operates his equipment safely and takes measures to protect the site as he works. He's often available the same day or within a day of the time you request a service. He does exceptional work at a fair price.
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Creston M.
San Jose, CA.
5 star rating
6/7/2020
Thanks again Tom. You made my job easier.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value.
Took care of 5 stumps in no time at all. Very detailed and professional in his work. I highly recommend him to take out your stumps.
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Shelly S.
Soquel, CA.
5 star rating
6/17/2020
Tom is the consummate professional. Clear, responsive, on time and the work he did for me was exactly what we discussed. His pricing is very fair and it was all discussed ahead of time. On top of all this, he is easygoing and personable. What's not to like? I recommend him 100%.
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Nazzi S.
Los Gatos, CA.
5 star rating
7/7/2020
I had an urgent need to remove 3 stumps as my Gardner informed me that he can not put the lawn and the plants in due to the stumps. I looked up stump removal on Yelp and was so impressed with Tom's reviews. I contacted Tom and he responded immediately. We schedule the job for 2 days later. Tom was beyond professional, kind, knowledgeable and honest. He got the job done so wonderfully. I wish there were more trade people like Tom. Even my Gardner said, I am going to keep his info as I have never worked with anyone this wonderful. Thank you Tom and your kindness, energy, professionalism and amazing work deserve 100 stars.
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Deanna J.
San Jose, CA.
5 star rating
7/10/2020
This is the 2nd time we've used Tom. We planned on a DIY stump removal this weekend. But, it was a hassle trying to find an available stump grinder to rent (which also required renting a trailer to pull it!) and it made us think twice. Glad we did! We called Tom. He gave us a quote over the phone & was at our house within a couple hours. 20 mins after that - the stump is gone! He charged the exact amount he quoted and it was the same or less than the price as us doing it ourselves. We highly recommend Tom for his excellent customer service, attitude and ability to get the job done quickly & efficiently!
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John B.
Santa Clara, CA.
5 star rating
7/20/2020
I can't say enough about the professional, courteous, and complete service Tom4Stumps provides.
We had several stumps to remove and Tom responded to my email and came out the next morning on schedule and completely prepared. The stumps were problematic in terms of placement, but Tom handled them with ease and gave me a complete overview of the process before beginning.
While I hope I am done with stump removals, if I wasn't I would absolutely contact Tom again...Great job!
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Courtney M.
San Jose, CA.
5 star rating
7/21/2020
Tom is so knowledgeable, honest, efficient, careful, and polite. We appreciate how quickly, and cleanly he removed a pesky stump from our yard and left everything so tidy. (And we're mindful of COVID19 safety, too). Thank you, Tom!
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Abhi A.
San Jose, CA.
5 star rating
7/23/2020
This review is for Tom taking time from his schedule to stop by to give a quote. He is a charm to talk, knowledgeable and recommended stump killer before grinding the root. It didn't work out this time because we got a lower quote from another vendor. Will definitely consider him in future.
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Judy B.
Monte Vista, CA.
5 star rating
8/2/2020
I called Tom Sunday morning at 8am. He asked detailed questions to understand the job, gave me a quote over the phone, and arrived at 10am the same day. He was very careful to shield the house from flying debris. He worked hard, including getting out an old metal pipe that was embedded in the tree stump. Tom cleaned up well, and his price was fair and reasonable. He also has good equipment. I would recommend him to anyone needing a stump removal.
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John B.
San Carlos, CA.
5 star rating
8/5/2020
Tom did a great job on our stump removal... Prepared and knowledgeable and highly recommend his services.
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Robert K.
San Jose, CA.
5 star rating
8/7/2020
Tom is very fast in responding, very reliable, and works hard to get the job done right. He explained everything to me, we agreed, and got the job done. One of the easiest projects I have had to do, thanks to his communication and diligence and respect for my time. He did a great job and I was very pleased to have met him!
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Sophia R.
San Jose, CA.
5 star rating
8/11/2020
Excellent customer service. Very fair, and helpful when answering our questions. Highly recommend.
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Paula K.
San Jose, CA.
5 star rating
8/16/2020
This guy came to remove two big tree stumps and a few small ones and did a fantastic job. Even before he was engaged to do the work, he gave a full verbal description followed up with an email on all the works involved and even gave advice on what to do after the stump was removed. I had gotten three qoutes from three different guys and Tom had us convinced from that day he first came to check out the stumps. I would recommend Tom for stumps to anyone who needs this type of work done in their yard.
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Zhiwen Z.
San Jose, CA.
5 star rating
8/27/2020
Stump removal job finished in 3 hours with high standards and good quality. I strongly recommend Tom and his business.
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Ken D.
Campbell, CA.
5 star rating
9/6/2020
Tom removed five old trees from our backyard. The temperature was over 100 degrees but he did a great job, cleaned up any mess (he even went over to our neighbor's yard and cleaned up debris that had fallen over the fence), and hauled away all of the largest pieces. Highly recommended!
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Bob N.
Los Gatos, CA.
5 star rating
9/28/2020
Tom did a very good job removing the large tree stump in our yard. He also cleaned up most of the chips and put them in the recycle bins and out in the street for pickup.
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Tyson L.
Los Altos, CA.
5 star rating
10/4/2020
I was looking to have a stump ground down and found Tom online. On his website, I filled out my contact information. He called me within 20 minutes, on a Sunday, no less. Based on the answer to his questions, he gave me a rough estimate and asked when I would like it done. I said any time. He responded that he could do it today, within an hour. I agreed. He showed up on time, was courteous and layed out exactly what he would do. He finished on time and cleaned up nicely. I would use him again for the next stump to be ground up.
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James E.
Redwood City, CA.
5 star rating
10/9/2020
Tom is a professional at his craft. Before he started he explained the entire process of how the stump was going to be removed , what was included in the price and how long it would take. He did a great job grinding out the stump, was very safe with providing plywood barriers to keep the debris localized. There was no messing around with the price, he did the work for the price he quoted. I thought the price was fair for the job that needed to be done.
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Phil Bookman
Los Gatos, CA.
5 star rating
10/27/2020
Tom 4 Stumps does exactly what his name implies. Hard to access 3' diameter stump removed, ground a foot below grade, promptly and fairly priced.
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Blanka Franke
Mountain View, CA.
5 star rating
11/8/2020
Tom did a great job! Fully recommend him!
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Govind G.
Los Altos, CA.
5 star rating
12/16/2020
Tom is very responsive, does quality work, communicates clearly, and is fairly priced. I can't recommend him highly enough. I used him in October and today I had a second urgent job. I called him at 11am and he was onsite working at 1pm!!!
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Ko Y.
Santa Clara, CA.
5 star rating
12/27/2020
Tom did a perfect job. I would recommend him to anyone and will only go to him for further jobs. Price was good, he had all the machinery/tools to do the job, and was knowledgeable and capable to complete the job. And a great guy too! Thanks Tom!!
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Russell C.
San Jose, CA.
5 star rating
1/10/2021
I asked Tom for a quote on removing several stumps from an area we had to clear to have an old swimming pool removed. The quote was reasonable but one of the stumps was still alive. Tom recommended a stump killer and asked me to call him back when the stump was showing no green sprouts. That took a couple of applications and about a month, and then it was Christmas and New Years.
Around January 3rd I called Tom to schedule an appointment. He showed up exactly when he said he would and had already unloaded his stump grinder by the time I went to greet him.
Tom worked for at least 3 hours grinding the stumps out. He had put up plywood barriers to keep the chips from spraying all over our yard. (Nice touch!). All we had to do was rake the area level after he left.
Very happy with Tom's service!
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TB
Campbell, CA.
5 star rating
1/20/2021
Detailed job assessment, responsive, and informative.
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Katie K.
San Jose, CA.
5 star rating
1/24/2021
Tom responded to my e-mail inquiry within an hour and he even came out to my house to provide a quote that very same day. He completed the job quickly and expertly. Five stars!
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Michael C.
San Jose, CA.
5 star rating
2/10/2021
Tom was very quick to respond our request and very accommodating to our needs. He was able to remove two stumps for us the same day we contacted him. While on site, Tom discovered a third, older stump we had missed and also removed it for a very reasonable additional fee without upselling or pressuring us.
Tom is very good about social-distancing, wearing a mask, and observing all pandemic-related safety protocols while on the job. Tom works quickly and efficiently and left the job site clean and tidy.
Highly recommended!
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Keith J.
San Jose, CA.
5 star rating
2/16/2021
Tom was very easy to schedule with a prompt reply to my email and on time arrival. He’s very professional, got the job done fast and at a reasonable price. Highly recommend
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Greg K.
San Jose, CA.
5 star rating
2/22/2021
Tom was great! He worked very hard on my tree stump. He even accommodated my short notice and showed up on mid Saturday. He did the whole job between my neighbors fancy boat and my large bay window which was scary for me. He worked with large 4 x 8 sheets of plywood which he was always scooting around next to his work to block any flying debris. Prior to beginning, he explained the process including price, responsibilities and safety measures very clearly. I would hire him again.
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Dennis G.
Los Gatos, CA.
5 star rating
3/2/2021
Tom responded as he said he would, communicated what he was going to do, and took care of the stump as promised, and at a reasonable price. He's upbeat and honest and follows through. I would use Tom again and I highly recommend him to others.
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Lorraine C.
San Jose, CA.
5 star rating
3/20/2021
Loved that the owner himself was the main person of contact and person doing the job! Quick reply back when inquiring about service and quotes via Yelp. Very reasonable pricing, my mom and I inquired with 3 other companies before deciding to hire Tom for the job. My mom decided to try and chop down a Mulberry tree with a regular saw in the backyard and at some point in her "project" we needed experts to help get rid of the remainder of the stump and trunk - Enter Tom 4 Stumps. He was available next day to help! Tom did an amazing job in a timely manner without any damages to the property. He put up protectors to avoid accidents which we really appreciated since there were windows near the area he was working on. We would highly recommend Tom 4 Stumps! Reliable, quick, professional and friendly!
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David M.
San Jose, CA.
5 star rating
3/23/2021
Tom was great. We took our tree down faster then we thought. We texted Tom and he was there in an hour. He completed the stump quickly and as neat as you can when you are grinding a stump. I hope I do not have to take down anymore trees but if I do I will definitely call Tom.
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Kiyana M.
Ben Lomond, CA.
5 star rating
4/6/2021
Tom was fantastic! I called for a quote for stump grinding and was worried my timeline was too tight for someone to come out- he was here the very next day, told us exactly what his approach would be, and was ready with his equipment to get started. I can't believe how efficient his process was, he had a huge plywood shield to divert all the mulch and left everything in great shape. Will absolutely be calling him again if the need arises. Thanks Tom :)
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Pat R.
San Jose, CA.
5 star rating
4/9/2021
Tom was great! He was prompt, courteous, and effective. I will definitely use him again, and highly recommend him.
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Edward V.
San Jose, CA.
5 star rating
4/9/2021
Tom is awesome! He showed up on time and did amazing work. It's like the trees were never there. Super nice guy and very knowledgeable about his business. He went above and beyond. I shopped around with different stump removal companies and Tom by far was the most responsive, friendly, and reasonably priced. Thanks, Tom!!!
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James N.
San Jose, CA.
5 star rating
4/10/2021
Tom was very friendly and gave full disclosure of responsibilities upfront. His costs were very reasonable (not much more than had I rented a low end stump grinder and trailer). I already knew where my services (gas, sewer) entered when the city took down the liquid amber tree. Tom gave excellent advise but I opted for a less than optimum solution (to save on costs). Tom did the optimum removal and didn't charge extra. He even helped removed a neighbor's dead tree stump (he literally kicked it out of the ground and didn't charge for that either). His equipment is first rate and heavy duty. And he cleaned up afterwards. I highly recommend Tom.
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James N.
(updated review)
San Jose, CA.
5 star rating
4/19/2021
Tom did a fantastic job on removing the stump of a tree in the parking strip. He carefully set up 4x8 panels to prevent debris from being thrown all over and asked where city utilities entered the home. I asked for the most economical removal possible. Tom warned me that removing the surface of the stump would leave a "bowl" which nothing would grow well in. I elected to stay with the lowest cost option. Tom ground the stump down to the roots anyway and didn't charge extra. I am very grateful for Tom's generosity.
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L.W.
Union City, CA.
5 star rating
4/23/2021
Tom replied promptly to my quote request yesterday and arrived as scheduled this afternoon. He is professional, honest and friendly. It was quite a disappointment that the passage leading to the stump in our backyard is a little too narrow for his equipment to go through. He kept a great attitude and recommended us someone who he thinks can do our job. Thank you Tom!
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Greg S.
Belmont, CA.
5 star rating
4/25/2021
Tom was thorough, knowledgeable and professional. He took care of pulling a ticket for utilities to mark their underground lines. He stayed in constant communication. He was flexible with the time to view the site beforehand and schedule the grinding. I would highly recommend him.
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Lou D.
San Jose, CA.
5 star rating
4/25/2021
I called Tom based upon his high Yelp ratings. He gave a reasonable quote for grinding a number of large shrub stumps, which I accepted. After Tom had finished, he lowered the price because it took him less time than he expected. That is the mark of an honest person. Nice guy, honest, and does good work for a reasonable price. What more can you ask for?
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Georgette H.
Santa Clara, CA.
5 star rating
4/26/2021
I can't say enough good things about Tom! He was so quick to respond to my request. I called him on Thursday and on Saturday he arrived bright and early. He was able to remove 6 stumps in my yard, all before lunchtime! He was kind, professional, quick and courteous, plus Covid safe! I definitely recommend Tom for any of your stump removal needs. Thank you Tom!
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Fred K.
San Jose, CA.
5 star rating
5/8/2021
I found Tom to be a pleasure. He was knowledgeable and was was able to provide us with some advice that not only saved us money but it allowed him to do a great job when removing our 11 tree stumps from our front yard.
I would highly recommend hiring Tom Held of Tom 4 Stumps for your tree stumps removal.
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Louise
San Jose, CA.
5 star rating
5/10/2021
I was very impressed with Toms customer service. He was able to come out on the same day I called ready to do the job. Unfortunately, I needed the deep root system removed along with the stump - even though Tom was not able to do it he was very helpful and gave me a referral of a company that could. He was very knowledgeable and professional about the whole process. He’s a very pleasant person to deal with.
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Qingyi S.
Fremont, CA.
5 star rating
5/17/2021
Very knowledge , fast response.
he ask questions in advance which is very helpful.
His quote is very reasonable.
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Sherri G.
San Jose, CA.
5 star rating
6/8/2021
I liked that he walked me through the process step by step. Explaining what I needed to do before the grinding would be done.
He is super knowledgeable and keeps the shavings contained for easy removal.
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Nathan T.
San Jose, CA.
5 star rating
6/26/2021
I had a dead tree in my front yard that had fallen over the day before. I went on to Yelp to look for tree removal guys. I started to call a few companies on that same day (Friday) and leaving messages—and getting no call backs. Realizing that no one is probably going to pick up at the end of the week/Friday, I figured that this job might have to wait until the following week. But I'm busy then and wanted to take care of this problem over the weekend.
So I figured I'd try to call first thing in the morning the few companies that were listed as "Open on Saturday." After calling two others, Tom from Tom 4 Stumps actually answered. And after talking for a bit, I could soon tell that that he knows what he's talking about and doing in the field—as I've had to deal with a few tree removal jobs in the past. He was very good at explaining potential problems and cause-and-effect issues when trying to remove a tree from its surrounding landscape.
Tom did great meticulous work, and felt like he cared for the property as if he was the owner. He is very courteous, professional, and... ON TIME! I'll use him again for sure, or at least recommend him to anyone. Thanks again, Tom!!
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Liz R.
Gilroy, CA.
5 star rating
7/3/2021
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Bob G.
San Jose, CA.
5 star rating
7/15/2021
Tom stopped by and provided an estimate on the grinding of the stump from a plum tree that had gotten diseased and which we had taken down. The estimate and timeframe he provided were reasonable. He suggested we apply root killer to the stump and give it time to drain down to the roots. Two weeks later he came by with the grinder and in about 30 minutes he had finished. Tom is a very pleasant guy, chatty, dependable and just the person you would want to call for a job like this.
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Teri A.
Campbell, CA.
5 star rating
7/15/2021
Tom actually came to our home and gave us a quote when others said they would and never showed or called back. Tom even came a day early! Tom was very clean and did the job! We were happy. Thanks Tom!
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Alan G.
Campbell, CA.
5 star rating
7/16/2021
Tom was great! Showed up when he said he would and did a great job. He was extra careful to only grind in the area we discussed. The way he was able to negotiate his equipment around our back yard was awesome. I could not recommend him more highly. You can't go wrong with Tom!!
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Janine B.
San Jose, CA.
5 star rating
7/16/2021
Tom is really easy to work with, very quick to respond, and I feel like he really went above and beyond the scope of the work to help me with a pesky stump/root problem. It was a game-changer that he has a smaller stump grinder to fit into tight places or even just fit through my side gate to my backyard (previous company's didn't fit and they didn't tell me until day-of). Highly recommend!
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Sonia S.
San Jose, CA.
5 star rating
7/17/2021
Professional, knowledgeable and excellent service. Tom responded quickly to my request for a quote. Sent him photos and measurements as requested. His quote was reasonable. Tom arrived on time, texting to inform me he was on his way. There was a concern about the roots and stump being near the main water line. Tom informed my husband and I how he was going to approach the work to best ensure there would be no problem with the water line. Tom's knowledge and expertise put us at ease. Sure enough, there was no problem removing the stump and the work was completed quickly. The cost for the service was the quoted price. Tom knows what he's doing. I highly recommend Tom for his expertise, prompt response and honesty.
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Elise H.
Los Altos, CA.
5 star rating
7/19/2021
Speedy response. Tom discussed what he would do for the stumps I needed ground down and went to work. Beautiful job. Neat. Great guy to work with.
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Pamela D.
San Jose, CA.
5 star rating
07/26/2021
Tom is professional and a very nice pleasant man. He came by to give an estimate for a stump removal and thoroughly explained how he would do the job. He let me know he was on his on his way, through text, and was on time. My experience was excellent. I would definitely recommend him for any of the services he provides.
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Peter M.
Saratoga, CA
5 star rating
7/29/2021
Tom was terrific. He came out to my house to see the area that I wanted the stubs of bushes removed as well as seven tree stumps. He recommended steps I could take to lower my cost. He arrived on time and finished the job 15 minutes earlier than he said he would. I couldn't be happier.
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Jeremy S.
San Jose, CA.
5 star rating
8/4/2021
We had a few trees to remove before converting our yard with artificial turf. Tom is very knowledgeable to recommend stump killers to use but also very responsive and professional. He did an excellent job removing the stumps and leaving everything clean. We highly recommend him!
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Kathleen A.
San Jose, CA.
5 star rating
9/29/2021
Tom was perfect--- he was easy to communicate and schedule with. He showed up on time and took care of our stumps and roots exactly as we had discussed. I will definitely
call him again for any stump-related needs.
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Michelle O.
San Mateo, CA.
5 star rating
10/10/2021
Tom was fantastic. I reached out through Yelp at 7am on a Sunday morning of a holiday weekend and Tom responded right away. We FaceTimed and I showed him the project. He was here within a few hours. His price was reasonable granted I don't know the price of these kinds of job. But for his time, work and machinery I thought It was priced quite well. He's very friendly and knows what he's doing. He protected our house from flinging tree bits. He was able to do more work on the stump than anticipated due to its awkward positioning along a fence. I highly recommend Tom and I will use him for future stump removal. Thank you Tom!
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Janet Fouts
San Jose, CA.
5 star rating
10/14/2021
He gave us great advice to prepare ahead of his visit so the stump and roots would not grow back. His work was great and he took precautions to keep the debris contained. Will definitely hire him again.
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Bob L.
Saratoga, CA.
5 star rating
10/20/2021
PG&E removed a bunch of palms from our backyard leaving the stumps. I called up Tom on a Saturday afternoon and he came by and provided a quote. Price seemed reasonable, we agreed, and he showed up Monday morning to remove the stumps. Tom was knowledgeable, friendly, and explained exactly how the process would work. He was careful around existing landscaping and the quality of the final work was excellent. I would definitely use Tom again for stump removal and highly recommend him.
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Karen D.
Palo Alto, CA.
5 star rating
10/23/2021
Tom is a personable and professional guy. He made the whole process of grinding the stump in my front yard easy. From the booking (next day!) to the job itself, sharing advice and explaining exactly what he was going to do. I appreciated his integrity and kindness. Oh! and the price was right, too.
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Morton J.
Saratoga, CA.
5 star rating
11/3/2021
It is about time to write this review. Back in 2019, I used Tom to remove 4-5 stumps and it was a very pleasant experience! He is very easy going and he even helped me take down a small tree, though that is not his line of work. The best part was that he didn't overcharge me, in fact, he charged me less than quoted.
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V P.
San Jose, CA.
5 star rating
11/5/2021
We didn't end up taking out the stumps for now because of his detailed information and honest feedback. Quick response. He asked for pictures then came the next day to look and talk to us. Gave us the pros and cons. Told us what our other options were, and who else we could be talking to. He was up front about how much it will cost us if we go ahead with it. His price was very reasonable.
He is trustworthy, reliable, and professional. He helped us make a good and informed decision.
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Bill M.
San Jose, CA.
5 star rating
11/8/2021
When I had Tom out for a quick estimate to grind two stumps, prior to having the trees cut down, I didn't expect the quick service I received. Tom pointed out that one of the trees was about to fall, and showed me he could easily push it over right then! As this was clearly a hazard, he volunteered to cut both trees down that same afternoon, for a very reasonable price, which I took him up on. I was glad I did, because the big October 2021 storm came through two days later, and the tree would have surely fallen over then. Tom came back the following week and ground both stumps, doing an excellent job. I highly recommend Tom's service!
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Nicole S.
Campbell, CA.
5 star rating
11/10/2021
Tom really went above and beyond for us when we needed a whole bunch of stumps removed from our front yard. He was super reliable and responsive. I highly recommend him if you need stumps removed!!
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Miranda Q.
San Jose, CA.
5 star rating
11/21/2021
Tom is the best! He's so responsive, professional and friendly! Would recommend him to everyone!
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A M.
San Jose, CA.
5 star rating
11/23/2021
Tom was professional and very responsive. He showed up quickly and completed the work in a reasonable time. The price quoted was the final price. Tom went above and beyond to ensure the gas lines would not be disturbed during his work. I would highly recommend this business if you need stump removal service.
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Barbara S.
San Jose, CA.
5 star rating
11/24/2021
We were so happy with Tom's services. He did a great job on removing our stumps and would highly recommend him to anyone looking for this service.He was very professional and friendly too! Thank you Tom for everything!
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Sergey S.
Milpitas, CA.
5 star rating
11/29/2021
Tom removed a huge oleander bush stump in a difficult location, very close to a fence and a house. He was on time, professional and did a great job!
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Ola Cook
Campbell, CA.
5 star rating
12/10/2021
Tom was a pleasure to work with. He is very knowledgeable and professional. He was very conscientious regarding the safe use of his equipment and careful to protect himself and our house from the debris. He went above and beyond to ensure a high quality of work.
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Soyoun P.
Los Altos, CA.
5 star rating
1/3/2022
Tom was friendly and punctual. He worked efficiently to remove 4 stumps in our backward and cleaned up well afterward. I highly recommend him!
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Valerie P.
San Jose, CA.
5 star rating
1/21/2022
Called Tom this morning and he arranged to have the stumps and roots removed by the afternoon. He let me know when he would arrive. He was thorough and we were impressed how professional a job he did. Tom is very knowledgeable and we would use him again for sure!
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Sean B.
Santa Clara, CA.
5 star rating
1/27/2022
Tom was quick to respond and was actually able to get out to me the same day. Prompt, professional, and friendly! Did a fantastic job removing 7 Privet stumps from my yard. Excellent value and great work!
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Maria A.
Los Altos, CA. &
Scotts Valley, CA.
5 star rating
1/30/2022
Excellent service! Highly recommend Tom. He was prompt, informative and removed the stumps on our property!
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Laura C.
San Jose, CA.
5 star rating
3/4/2022
We recently had Tom grind two tree stumps from our yard. When I called Tom, he explained the process thoroughly, and said he was available right away, which was great. When he started the project, he put up a wooden barrier around the site so that wood chips would not be scattered. He was able to grind out the stumps quickly and was very professional in his work. I would highly recommend Tom.
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William H.
San Jose, CA.
5 star rating
4/3/2022
Tom came right out, gave us a quote and took care of the two stumps the next morning. Very careful not to hit the nearby sprinkler lines. On top of that,, he's a nice guy. Highly recommended.
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Steve C.
Palo Alto, CA.
5 star rating
4/14/2022
Had an area of the backyard cleared of old roots from a large pine tree removed a few years back. Tom was very clear on how he operated and what to expect -- on the work involved and potential things and issues to prepare for. He asked a lot of good questions that made the work and my own consideration easier. Tom came on a weekend, was very courteous and did the job as expected and within the scope of what we discussed. It was a good experience and I'd definitely recommend Tom's services.
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Susan L.
Portola Valley, CA.
5 star rating
5/29/2022
Tom just finished removing two large stumps with massive root balls for us. He was professional and courteous, communicated well, and kept his sense of humor and positive attitude when he ran into unexpected difficulties. He did a thorough and excellent job! I highly recommend him!
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Eddy Q.
San Jose, CA.
5 star rating
6/5/2022
I called Tom 4 stumps for an estimate to get a stump out, I didn't have to call another place for an estimate. I was overall very happy with his service in every category, recommended.
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Bill B.
San Jose, CA.
5 star rating
6/15/2022
We needed to get a stump ground out and Tom was awesome. I texted the phone number listed on his website and he got back to me in a few minutes. I sent him a picture and he quoted the price of the stump removal and was able to come and do the work in a day. In our dealings, he was always professional, courteous, honest, and fair. I highly recommend him.
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Denise S.
San Jose, CA.
5 star rating
6/18/2022
OMG! Tom is so professional and personable at the same time. Sent an e-mail late Friday afternoon and he got back to me within 30 minutes and we scheduled the grinding out of my stump for the next morning. He sent a text to let me know he was on his way and arrived promptly(even a bit early). Super attentive to being careful around objects and making sure that the wood chips were not flying all over. (He used a containment system he devised and it worked wonderfully). All that is left for me to do is fill in the hole with new dirt and plant away! I highly recommend Tom4Stumps if you need an honest, meticulous and downright nice man to do your stump removal. Kudos to Tom.
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Greg F.
San Jose, CA.
5 star rating
7/6/2022
Tom did a great job and came out on the same day within a couple of hours of our call. He was very aware of our neighbors project and not wanting to interfere as well as careful with the potential gas lines. I would recommend Tom's service without hesitation.
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Sung P.
Saratoga, CA.
5 star rating
8/1/2022
Tom was a professional in all aspects from providing a timely estimate, being on time, and to delivering the results as promised. He was a pleasure to work with. Wish more service providers were like Tom!
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John W.
Cupertino, CA.
5 star rating
9/23/2022
Tom removed three stumps from my front yard and lots of roots. His work is superb and is of a good value. He is very knowledgeable and gets the job done in an expeditious way.
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Sam Z.
Cupertino, CA.
4 star rating
10/17/2022
Excellent work. Very responsive and reliable. Tom communicated very well. I was happy that the work was thorough and the job was left in a clean condition. I don’t know how his price compared to others or might have given him 5 stars. I would definitely call him first, next time I have a job like this. Thanks Tom!
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David N.
San Jose, CA.
5 star rating
12/1/2022
Tom was amazing! Professional, friendly, communicative, and had a good sense of humor. He lets you know everything and comes to an agreement before getting to work so there are no surprises or hidden fees. Not only did he preform his work very quickly (only 30 minutes to manually remove 3 root balls, he does have machines/tools/specialized equipment but they couldn't get into my yard due to the layout of my property), which goes to show all of his experience over the years, he also shared his wealth of knowledge while doing so. 10/10 would recommend! A+ job, Tom!
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Terrie J.
San Jose, CA.
5 star rating
2/8/2023
Professional, efficient and easy to work with. Thanks Tom!
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Ric S.
San Jose, CA.
5 star rating
2/9/2023
Very professional, on time, fair pricing and extensive knowledge of removing stumps. Most importantly Tom worked his ass off while on this job. I plan to hire Tom again later this year.
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Jesse L.
San Jose, CA.
5 star rating
2/25/2023
Small stump removal. Came same day that I contacted, great value and work was excellent.
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Margery M.
Palo Alto, CA.
5 star rating
3/3/2023
What a pleasure it was doing business with such a responsible, responsive and communicative business owner! Tom delivers it all; good equipment, skill, safe work habits, thoughtful procedure, people skills, honesty. In fact I paid him in cash and there was an extra bill stuck to the other one and he was kind enough to call me and get it back to me!!! His prices are very fair also. He tackled a huge overgrown shrub that was very close to house with a great attitude. Will use him again!
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Susan Shiba
San Jose, CA.
5 star rating
4/10/ 2023
Tom was great from 1st call to stump removals. We were in a hurry to get this done as it involved our neighbors and a fence rebuild as well. Tom arrived the next day. Thk u Tom!
and
Tom's communication / time mgmt were appreciated as he respects others. Although Tom was coming in the afternoon to my zip, Tom accommodated my time to squeeze me in since I wouldn't be in the area during his scheduled time. My neighbor & I were happy he could take care of this removal the next day. Through the pix, one can see we didn't want to wait days like other's schedule. I'll certainly contact him for my next tree stump removal! Thk u Tom!
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Matt. C.
Mountain View, CA.
5 star rating
5/7/2023
Hired Tom to remove two stumps. He was very responsive and very friendly. Came out same day to give me a quote and then returned 3 days later to do the job. Takes a lot of pride in his work and was very reasonable. One of the two stumps had a deep root system that took him longer and was a lot more work then he quoted but he kept his price from the original estimate. A man of his word. Very happy I went with Tom vs the other quotes I received. 5 stars across the board.
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Rusti B.
Redwood City, CA.
5 star rating
6/21/2023
Tom is meticulous in preparation and execution. I had to have a very large oak removed following winter storms, and had a 6' diameter stump to be ground. He paid a lot of attention to identifying risks, and mitigating mess that would cause additional headaches for me after the project was completed. He was also willing to postpone the project for a few days when we wound up with some weather on the scheduled day of removal. He takes his work very seriously, and you will learn a lot working with him.
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Brian S.
Los Altos, CA.
5 star rating
7/20/2023
I hired Tom to remove a 3' stump left over from the removal of an incense cedar. I found the experience really easy, from getting in touch with him to scheduling, to the actual day of. I was very happy with the outcome and Tom was very good at making sure there were no surprises. Thanks Tom!
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Adam W.
San Jose, CA.
5 star rating
7/30/2023
Tom was great. He was quick and friendly removing a wild tree at our house. I thought the price was great and would recommend him to others.
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Frank A.
Los Gatos, CA.
5 star rating
8/6/2023
Tom was professional and responsive. The scope involved removing one tree stump and cutting up a tree trunk. Tom has the appropriate equipment with safety in mind when performing work. I highly recommend his services because of his skills and customer service. His friendly approach and fair costs made it an easy decision to hire his services. If I had any more trees for removal, I'd hire him again.
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Paul R.
San Jose., CA.
5 star rating
8/19/2023
I had a couple of dwarf fruit trees about 8 feet high or so in my backyard that I have been meaning to remove. I recently had some patio cement repair work done and decided it is time to remove the trees whose roots may have contributed to my cement issues. Searched small tree and stump removal on internet and Tom was first one I looked at. I called him and he came over the next day. I did not want to seek multiple bids. I liked my interaction with Tom. He showed up to look at my trees and give me a quote and I gave him the job. He removed the trees for me, placed pieces in front of my house for pickup and ground the stump for me. He made things easy for me. Price seemed reasonable to me. I am very happy with Tom's service.
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Lili T.
San Jose, CA.
5 star rating
8/24/ 2023
I hired Tom to remove a tree stump near my sidewalk. Communication was great, he was very responsive and gave details about his work and set proper expectations. When on site he was organized and maintained the site clean and neat. I highly recommend Tom for your tree stump project!
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Wei
Los Altos, CA.
5 star rating
8/26/2023
Great work! Quick and on time!
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Roy T.
San Jose, CA.
5 star rating
8/31/2023
Tom was contacted by our demo vendor to help with a stubborn stump in our backyard. He arrived within a couple hours to help us out. He set up the area to protect our windows and immediately went to work. After about 45 mins, he was able to grind the stump. Tom is your guy if you're looking for a stump grinder. You won't be disappointed.
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Diego I.
Palo Alto, CA.
5 star rating
9/6/2023
Tom's terrific, he did an assessment estimate over the phone based on text message pictures which was great. The corporate guys want to visit the property, which takes time to schedule, and everything is a big production, with lot of intermediaries. With Tom it's straightforward, he picks up the phone, he responds to text messages, and he does a thorough job. The underground root bulb and root system was much larger than anticipated based on the tree trunk, Tom did it all, and left everything super clean. Thanks Tom!
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Juanita & Rich
San Jose, CA.
5 star rating
10/3/2023
We really appreciated Tom's professionalism. He came over for the initial assessment of removing a rather large stump that was very close to the house. He walked us through what the removal would entail, what our responsibilities were to ensure no damage to the house, and how he would approach the job. The stump and roots ended up being very stubborn, taking a little more time than expected, but Tom honored his original quote, and completed the job to our complete satisfaction.
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Diana Z.
San Jose, CA.
5 star rating
10/9/2023
Texted Tom for an estimate to have two small tree stumps removed. He replied almost immediately and was able to come the following morning to give me a quote and do the work if we agreed on the price. He showed up on time, we agreed on the price, and in less than 30 minutes the stumps were gone. Best of all, since the job took less time than he thought it would, he reduced the price! Highly recommend.
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Jiehan Z.
Santa Clara, CA.
5 star rating
11/25/2023
Tom did great work at a fair price!
I’m very new to all this, and Tom took the time to explain everything and offered personalized advice given narrow access to my yard, potential risks to storm drains, and helped me make well informed decisions.
He’s also very respectful with the property.
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Charmaine C.
Menlo Park, CA.
5 star rating
11/25/2023
Tom was quick to respond. He came and assessed what we needed and got the job done fast and thorough. Reasonably priced and super friendly.
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David S.
Los Altos, CA.
5 star rating
1/16/2024
We contacted Tom to grind a huge tree stump in our front yard, and he was great. He was very friendly, communicative, and professional. It took only a little more than week from first contact through receipt of government approvals (which Tom handled) to completion of grinding the tree stump. Tom made it easy for me -- we never even met in person -- and he did a great job. I am very pleased with Tom's work!
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Andrew P.
San Jose, CA.
5 star rating
2/3/2024
Tom is very professional. Informative with different trees and also explained the difference between a heritage tree and a regular tree. Highly recommend.
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Kirsty B.
San Jose, CA.
5 star rating
4/21/2024
Super fast & friendly. Was available the next day, free estimate & great price. Highly recommend Tom if you need a stump removed right!
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Jim V.
San Jose, CA.
5 star rating
5/17/2024
Tom gets all of the stars for service, communication and doing the job cleanly and efficiently. In addition to leaving the area more tidy than I expected, he gave some great advice about things to consider when planting a new tree in the same spot. You won't regret working with Tom.
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Mike M.
San Jose, CA.
4 star rating
5/26/2024
Tom was great. Was on time . Very fair prices. Set up a safety area on the stumps as well on his vehicle. Cleaned up area also. I will recommend to others. Thank you...,.
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Steve C.
San Jose, CA.
5 star rating
5/27/2024
Our fence work was blocked from a stump. Tom came out right away next day in middle of holiday. Got it done perfectly and had the best pricing. Very professional and greatly satisfied.
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Robert H.
San Jose, CA.
5 star rating
6/5/2024
Overall an excellent experience. Tom wasn’t able to remove my large yucca tree, but he was able to recommend someone who would. He then came back to remove the stump. Everything went very smooth.
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Russell B.
San Jose, CA.
5 star rating
6/12/2024
I requested a quote on Monday and Tom called quickly after. He is very knowledgeable and asked all the right questions and answered all of my questions. He recapped our conversation and the quote and we setup a time for Tuesday. My wife was the one who would be home and would let him in the backyard. She forgot she had something she was doing at the time we scheduled, so I called him back and we were able to reschedule the appointment for this morning. He arrived on time and after meeting my wife he setup and got started. She said he was friendly and polite. As for the job, he did exactly what we had discussed on the phone. I can now plant a new tree in the same spot. Great job! He also left the area cleaner than it was. Definitely will use him again and recommend him to anyone needing this type of service.
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Arleen A,
Sunnyvale, CA.
5 star rating
7/18/2024
I reached out to Tom yesterday regarding 2 possible stump grinding projects and after receiving valuable information/advice from Tom in response to my Yelp quote request, I decided not to use his services, NOT for any other reason than it wasn't doable if not necessary in my case. Even though I didn't use Tom 4 Stumps, I felt a 5* review was well deserved as these days, I find it extremely challenging to find excellent customer service and above all, just down to earth honest help/guidance. Tom responded quickly, answered ALL my questions and gave me ALOT of valuable information to help me decide how to go about getting rid of my 2 trees (palm/persimmon). He was extremely honest/forthcoming, seemed very knowledgeable with stumps and simply took the time to inform me even after I had decided not to take on his services. That kind of "above & beyond" customer service is nowhere to be found these days. It's hard to trust anyone and many are just out to make money. Tom took the extra time to email me back/forth so that I could make a well informed decision and know what the next steps were for my 2 trees. This yelp review was absolutely necessary and just as Tom took the time to answer ALL my questions/give me valuable information knowing I probably wouldn't use his services, I wanted to take the time to acknowledge and commend him on his excellent customer service extended to me. Wish there were more business owners like Tom out there. Thank you Tom and keep on doing what you are doing.
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Paul G.
Redwood City, CA.
5 star rating
7/27/2024
Ground an old yucca stump that was in the way of my new deck. Came out day-of, communication was excellent, work was fast (and good!), clean-up was thorough. I went with Tom after reading the reviews - didn't even get competing bids - and I'm very happy. Tom is great!
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Dale M.
Cupertino, CA.
5 star rating
7/29/2024
We had trees beside our driveway removed earlier this year and the stumps removed from the raised planter bed they were in (so we thought). We were having our driveway redone with pavers and went to expand the driveway a bit. Low and behold, the driveway team found roots and a tree base the size of a couple of coffee tables there. They called Tom - he came out with only a couple of hours notice and did a very thorough job at a reasonable price. We're happy...
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Elsa
Sunnyvale, CA.
5 star rating
8/18/2024
I had my avocado tree stump removed in my back yard. Tom came promptly for the quotation & explained clearly about the process. He even came back on the same day to remove the stump. The stump was removed efficiently & beautifully.
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Steve A.
San Jose, CA.
5 star rating
8/19/2024
Super easy to work with — worked out details by exchanging texts with photos, measurements, etc. Completed job as discussed, fast and clean. Recommend, and would use again.
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Robin V.
Palo Alto, CA.
5 star rating
10/19/2024
We love Tom 4 Stump. Tom helped us to remove a huge stump in the front yard. Tom also removed all the stumps in our back yard. Thank you Tom.
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Robert H.
Willow Glen, CA.
5 star rating
10/21/2024
Great service and excellent quality. Friendly and promptly showed up to remove our roots
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David F.
Sunnyvale, CA.
5 star rating
10/22/2024
I recommend Tom highly! He came out to provide an on-site estimate within about an hour of when I first contacted him on Yelp. Then he came out the next morning and performed the job. Very businesslike, efficient , and reasonably priced. Nice guy too.
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Att A.
Milpitas, CA.
5 star rating
10/26/2024
I pinged Tom in the morning and a few short hours later he gave me a quote and obliterated the stump that's been stumping me for weeks! He also gave free tips on what to do with my fence and even helped me with some branches. Highly recommend.
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Jeff B.
San Jose, CA.
5 star rating
10/28/2024
I hired Tom in September 2024 to remove a total of 3 stumps. The stump in the backyard was hard to access and had limited space to operate. The two stumps in the front parking strip were easily accessible however they were surrounded by in-ground irrigation lines. Tom used his small power grinder on the backyard stump. Keeping in mind that he didn't have much room to maneuver, he was able to take out a good portion of the stump. Tom used a pick axe (?) and lots of brute strength to hack out the two front yard stumps. He was cautious around the irrigation lines and I'm happy to report they didn't get damaged at all. Tom is great and I would hire him again in a heartbeat.
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